Blooming Innocence

Orders must be received before 2:00 pm AEST to assure same-day delivery for residential, before 12:00 pm AEST for business address. Orders received after this time will be delivered on the following business day.

Orders must be received before 11:00 am AEST to assure same-day delivery. Orders received after this time will be delivered on the following business day.

We are unable to make deliveries on Sundays and Public Holidays. Deliveries requested on these days will be delivered on the following business day.

These cut off times do not apply to busy floral events including (but not limited to) Mother’s Day, Valentine’s Day and Christmas. Please check with us for the order cut off times for these days.

If no one is home, couriers will make every effort to leave the flowers in a cool, safe place, however, sometimes nobody is home, gates are locked, or big scary dogs frighten off our couriers, so if this happens, we will attempt to contact you as soon as possible for further instructions.

If we are unable to contact you or the recipient and there is no safe place to leave the delivery, the delivery driver will leave a message in the mailbox and return the delivery to us to await further instructions.

In order to ensure quick delivery of your gift please provide as much info as may be needed for efficient delivery and double check that the delivery address is correct, as re-delivery will incur a further delivery fee.

In many larger businesses and hospitals it may be their policy for deliveries to be left with reception or at a mailroom to be passed on to the recipient. In these cases the driver will leave as instructed and in line with the destination addresses policies. Due to being beyond our control, we are unable to accept responsibility if the gift was subsequently not passed on to the recipient by reception, the mailroom or a co-worker who accepted it on behalf of the recipient.